Agile

User Story vs User Journey

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What are the main differences between a user story and a user journey?

A user story is a brief, concise description of a task from the perspective of the user.

For example: “As a ‘type of user‘, I want ‘some goal’ so that ‘some reason’.”

A user journey is a described series of steps that show how a typical user would interact with the web app that is being designed.

The main difference between the two, is that a user story is based on a specific user and caters to a particular type of user to answer a specific problem. A user journey can follow a “random user” that may using the tool. This also includes dynamic user journey scenarios.

How can User Story Mapping help integrate both a user story and a user journey?

User Story Mapping has been described as a tool that can be used for many purposes, including product development, feature definition, version improvement, and project management.

In short, you are able to create a map, highlighting the user story, as a persona, whilst building the map for a user journey. Placing cards and tasks and building out the entire epic.

You can get started straight away, and intuitively you’ll be building maps that remove the debate between user story and user journey. Just head over to FeatureMap.co to get started.

Otherwise, read on to get the steps to get started.

We are looking at the steps to create answers that fulfil both requirements for a user story, whilst also catering to the user journey.

Here, we explore how best to utilise the User Story Mapping methodology to help define your path. We also have the added bonus that the first two steps instantly reward in their own right.

The first two steps can be very rewarding. Firstly, planning the map will give you a pathway to the point where you can start writing user stories or journeys.

Secondly, the end result is a visual chart showing the structure of your stories. This will give you the steps you need to take for development.

Here is another way to approach User Story Mapping in three steps.

This is a relatively quick way of getting to a point where you can start development work.

The start of a user story map on FeatureMap

Hosting your Story Mapping Session

Because User Story Mapping can be complex, it is important to have a framework for the session. It is also important to explain what User Story Mapping is and describe the process.

Start with tasks where the team thinks about the product, users, development, and personas.

Step One

We start by brainstorming every task that users will want to address when using the product.

Silent Brainstorming.

Task each participant to write down steps in your cards, every step will need to cover from the users first engagement to the conclusion of the users interaction. Encourage the team to think of these as actions not features.

It’s okay for each individual on the team to focus on other user journeys. For example if we take an app, someone may do a customer, and another may write about a copywriter, whilst the developers may think from the perspective of the administrators.

Top Tip: Writing them so they start with a verb is a good technique.

Encourage people to be creative and try to cover tasks and steps wide, but not deep. This part of User Story Mapping is about breadth not depth.

Start posting all cards and tasks in one large map.

That’s fine if you have duplicates. Just group them together, and these should sit beside each other on the line (not above or below).

As you expand and get into the swing of it you can easily drag and drop and delete if needed.

The beauty of using digital software for large collaboration tasks such as this allows you and you and your team to easily edit, expand and develop your map all at the same time.

This first line is the user tasks, and they form the backbone of your story map.

Step Two

Then we organise these tasks into wider goals, and arrange them in order of completion.

These groups are known as “epics” or “activities”.

As facilitator, you can walk along the line of tasks and ask where the team think the splits are between each group of tasks, and what each group should be called.

For example, if you were building an app for an app to arrange your movies, you might group user tasks into epics like this:

  • Browse DVDs in collection – epic
  • View flat list of all DVDs – user task
  • View DVD cover thumbnails in results – user task
  • DVD Spec Call – user task

Step Three

We can then move into the Prioritisation exercise, further developing the user story map.

This is the stage where you start writing in the details, building up the tasks and redefining tasks.

This may include adding tasks, merging tasks or separating tasks.

It is important to detail the tasks enough to remember in the future. After writing all the tasks, you should have a comprehensive map by this stage. Task your team to go over each line (now defined as Epics/activities) and ensure you have everything charted. This is where the User Story Map will become easier, as you will now have a visual chart of a defined product. Here you can move to the next steps.

Next Steps

Now you are ready to start prioritising the user stories on your map. You can start adapting and moving your tasks to sprints, also known as versions for your product.

You can check out the Movie Buddy Public Board here at FeatureMap.

You could do an entire User Story session with Post-It notes with your in-house team, but better yet digitally, remotely or supporting your in person meeting using FeatureMap.co.

Check out FeatureMap.co and sign up to try for free.

Saving projects with User Story Mapping

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An existing project can slow to a crawl when slowed down by bloat of additional features, the expanding set of criteria or a huge mass of

The ever-growing sprint list can spiral out of control and stall a project with a seemingly huge backlog of tasks.

Product development, and projects can stall when the process flows from between the client, the design thinking process and the development team.

Backlog is too large so save it with FeatureMap

So, how can you improve your backlog?

A User Story map is a perfect tool to visualise product roadmaps for non-technical stakeholders. Feature Map allows you to create your entire product and give an incredibly rich overview.

This allows you to visualise the whole user journey and how it maps its features into the product.

Turn your huge sprint list into a controlled backlog
How to save a project with User Story Mapping.

A completed user story map is the perfect centrepiece of any product discussion with stakeholders.

How it works is simple.

First, identify your personas.

They capture your goals, your behaviours and the needs for the end user.

They help you build your story map and give it life.

The personas should always be kept in mind when you add features to your board. Personas can naturally be real people or groups and made up.

The next step is simple.

Understand the user journey.

Take those personas and map out your product with each feature identified as a goal.

Break down each goal into a set of consecutive activities. It can help if you line up these personas to each of these goals.

Then capture each requirement to help achieve that user goal with the help of the stakeholders.

You should be able to formulate all the user stories and the acceptance criteria of what you want to build. Add as many details as you wish to each feature for your team to fully understand the goal.

Aggregate, add status, control your map
Control your map, add details, add status, aggregate and take control of your backlog.

You can add with future map annotations and estimate your features, time, budget or any other custom status.

Your team can collaborate on each feature by adding comments and tagging one another.

You can also add a set of different colours to help organise your map.

Once you have completed mapping your user stories journey, you will then be able to prioritise your backlog.

Each feature needs to be mapped to release, and the Golden Rule is that each release needs to be a valuable product slice across the user journey.

Understand the larger picture together as a team

Finally, do your last steps.

The most important features are placed at the top.

You’ll wish to start out simple and expand on the functionality of your product by adding new product slices.

These product slices can be converted into MVP’s or Sprint’s. With Feature Map, your product can evolve constantly and cards can be moved around by simply dragging and dropping.

You can also aggregate the values of each task on your map and be able to see how long in time or how much in budget each slice and goal may cost.

You can finally eradicate your long list of features, your overwhelming sprint lists, and your misleading Gantt charts.

Say Goodbye to sprint lists

A story map is the perfect tool to communicate your product vision with the members of your team and non-technical stakeholders. It beautifully pulls together the big picture and allows you to prioritise your product and progress while not forgetting the details.

Once you are happy, you can share your feature map board to anyone. Or you can invite your own team to collaborate further. Additionally, you can integrate with JIRA.

You can get started now, check out our templates, and sign up to FeatureMap and start your free trial.

Control your backlog, say goodbye to sprint lists.

Plan out your Product Feature Map in 1 hour or less

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Creating a product map can feel intimidating, but with the right tools, it can be completed in no time. A systematic planning process and the right tool can get your project plan mapped out and finished in less than an hour.

A product map answers three basic questions:

  • What activities do you need to do?
  • Who will do these activities?
  • How long will these activities take?

It’s super easy, and it’s even better when you bring a team along with you to get started.

So how to start?

Step 1: Define your product

A story user map can be used as a method for visually outlining your roadmap for your product.

You will need to think of your product in stages, from high level to detailed level. Break your product down to varied groupings, then into steps, and then into further detail. Turn these steps into cards.

Product owner, testers, technical lead, customer support, architect, developers, UX/UI designer, sales and marketing, etc. All have their own techniques and requirements which will help you create your map.

With the questions above, what, who, why.

Step 2: Build that Map out.

If you are brand new to user story mapping, we have a short and sweet exercise. Let’s take a simple real-life example of “getting ready for work”.

The Story Map of Alex’s Morning
  1. Start with the goal.
    What is the story map about?
    What are you trying to accomplish?
    The main overall purpose.
  2. Second, list your main stories, your main tasks or activities. From left to right, insert the main steps of the story map that need to happen.
  3. Move on and detail each main list – column by column, left to right.

In the case of product features, the layers can be then developed and then bingo bango. Done.

In a simple step you have your Product Map of high level tasks.

Product Map complete.

And it’s only step 2… granted the product map would have been done as soon as you applied your main stories and really its more like step 3 if we need drag out tasks, but really… User Story Mapping as a tool for Product Maps offers a value you can only understand once it is underway.

If you want a more in-depth guide, broken down into detailed 7 steps, check out our guide here.

Step 3: Now you have your Product Map – Let it breath!

Story User Maps are ideal for allowing a team to design out a product feature and reduce the need to go back halfway through development because XYZ requirement. Let the project develop, evolve and change into larger, bigger projects or features.

You can develop and maintain any feature creep by creating new cards and assigning them into new sections.

You can add new requirements and manage the product map by assigning times, values, budgets and aggregating those values to the higher level cards.

The product map can become the defacto aid and tool in all your roles as Producer or CTO!

When building your story map approach it from all roles, if alone think about each responsibility in an order and feel free to create duplicates to then merge later. It’s about going with the flow and giving creative freedom to fleshing out a detailed product map. You can always edit, merge, delete in a later step. Due to their different foundations and interests, all roles have valuable points of view. As well as when working collaboratively with a team, everybody has an unmistakable and common comprehension of what they are about to build together.

As an aside, for further reading, we covered a series intro to story mapping with a basic run down and a simple exercise taking you through the morning tasks and making a map that may help, also don’t forget to check out some good practises in going from Idea to MVP.

Examples

We have a two examples below.

One is the Audio Finder Project, a board finished, with MVP defined, sprints defined and using some aggregation on the cards. A good example to see a finished map.

Audio Finder, a product map example with a finished MVP and aggregation.

One is the App for Lending Electronics, a board and map which is in the stage of “undergoing fine-tuning” and shows an example of half the map with tags and status applied, while the other half is still in flux. A good example to see a map undergoing evolution.

Lending Electronics, a product map example in progress.

If you want to give making your product map a go, quickly, check out FeatureMap and start for free.

Get Started Today

High-Level Understanding – Utilising Aggregation in FeatureMap

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User Story Mapping and FeatureMap

User story mapping can allow your team to see and understand the product from a user-centric design. You can see the bigger picture of the product, help the team identify gaps and dependencies, and give the first framework of a shared understanding between your entire team.

A finished FeatureMap Board should have your entire product outlined. The team will have sections separated, and you’ll be scheduling and planning the outline of prioritized stories into sprints and releases. 

In this article, we will share how to gain a better shared understanding of a map by utilising the feature of aggregation.

In short, it is the option of aggregating values. On each card you can assign a status, estimation and a budget. When you assign the aggregation option to a header card, the card will gather the values of all sub cards and calculate, dynamically, the overall status or number.

e you can see the FeatureMap Board of the Audio Finder Product, fully incorporated with aggregation of both status and time.
Here you can see the FeatureMap Board of the Audio Finder Product, fully incorporated with aggregation of both status and time.

A beautiful map, full of information, which can be daunting, but with ease you can see if the product development has any issues just by looking at the aggregated dynamic values on each of the layer headers.

Let’s break it down.

Status Aggregation

With Status, you are able to assign to a card, displaying a coloured icon on the main map. Great for that easy acquisition when viewing the larger map.

The statuses you can apply are: Todo, Ongoing, Done, Cancelled, Blocked.

With FeatureMap you can set statues to all cards to help with task management.
The Card – Register Online: Applying a status for the state of its task.

With aggregation, you can apply the option “automatic (aggregated)” on your header cards, and the header card will a value by priority to display allowing the team to see each header, and associated higher task status.

A quick glance at a busy map can be even quicker with good application of status icons, and aggregation allowing you to identify issues and solve them quickly. This is one huge advantage for those busy product owners or leads 😇

The priority for aggregation display is by importance: Blocked -> Ongoing -> Done.

When a card is set to “To-Do” and “Ongoing” are is aggregated as “Ongoing”.

  • When a column or layer has a “Blocked” card, this takes priority and is aggregated as “Blocked” as to draw attention to issues.
  • When all cards within a column/layer are done, the aggregated value draws “Done”.
  • The status “Cancelled” is ignored.

You can see Sign Up has been set to Status - automatic (aggregated)
Automatic (aggregated) has been applied to this Sign Up Card (Header).

The header card (groups) Sign Up has been set to an automatic (aggregated) value.

The sub headers (lists), Sign Up and Registration are also set to automatic (aggregated).

The cards in those columns have all be seen set with “Done” status.

The value will dynamically be displayed based on the values of the cards within the sub-cards.

In this case, FeatureMap draws the values from Register Online and Email Confirmation.

Both are “Done”, so the value aggregated is “Done.”

Budget and Estimation Aggregation

The task status is not the only aggregation option. You can also track your assigned values of budget and estimation.

When you assign numbers to a card, and then aggregation to the header. It will draw vertically to each header group and list or, if applied to a layer header, it will draw horizontally to each layer. This allows you to see the overall bigger picture, but also a specific collection of times, costs or the main status of the project.

In this FeatureMap we are utilising Aggregation.

On the User Management Section, we are not aggregating status instead we are estimating the time it will take for our developers to code the described section.

You can see the Dashboard Options Card is estimated to take 15 hours, and the Dynamic Windows Card is estimated to take 20 hours.

The header above – Dashboard draws those numbers and calculates both, giving us 35 hours. At a quick glance, the team now know the Dashboard feature should be done after 35 hours.

This aggregates higher to the USER MANAGEMENT header as well, showing us the value of 76 as it draws all estimations in it’s sub lists of Dashboard, Interact with Review and Social Media Elementals.

Customising the Aggregation Options.

On both Estimation and Budget, you can rename the labels of these fields and assign units.

If you decide to do this after the fact, worry not, you can assign the field settings to a single card, or all cards on the map when editing the options.

The list of options available when customising your fields.

To edit, open up a card and click the grey cog wheel next to the Estimation or Budget field.

Here you can rename the fields, and assign units.

Units available are:

  • none (default)
  • points (pts)
  • EUR (€)
  • USD ($)
  • weeks (w)
  • days (d)
  • hours (h)
I settled on Estimation and used the units as “hours”.

Apply to all cards please, and let my map be beautifully informative.

Vertical or Horizontal

Aggregation can be applied horizontally or vertically.

When you apply it to the Group and List Headers (Vertically) the aggregation will be drawn from the entire column, spanning every sprint or value.

As such, it is much more common to see the aggregation applied horizontally to see the Sprint status.

Aggregate up or across. Dynamically see your sprints and tasks.

Aggregation Helps

A user story map need not be static. Teams can update it with findings from research spikes, revised estimations, and user feedback from sprints and releases. The story map can also be used as a visual roadmap to communicate both the planned work and the work that remains.

So if you find yourself as a product owner or project manager wondering the status of your developers, and you want to avoid it interrupting them distracting them or holding unnecessary meetings, the aggregation tool is invaluable for your management.

It allows your developers to keep you updated while allowing an optimal level of communication. Maybe they’ll get more done? 😀

Give aggregation a go, you’ll be surprised how much control it gives to your map. You can access aggregation options with a Premium Subscription, or with the free sign-up trial.

Happy Mapping!

FeatureMap 4.0 Update – New Version

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Last week we released the new version of FeatureMap.

We’ve said our goodbyes to FeatureMap 3.4 – which had been valiantly running for over two years with just a few minor updates – and welcomed FeatureMap 4.0.

I’d like to give you some news about what our team has been working on over the past year and our plans for the future of FeatureMap. This update will probably sound unusually technical – I thought for once it would be nice to give you a deeper overview of what we have been doing behind the scenes.

While the changes might not be immediately apparent, as it is still the same FeatureMap you are familiar with, almost all parts of the application have been upgraded under the hood. Our goal with this release was to lay out the necessary foundation to support our plans for the next major features and design of FeatureMap.

One of the main benefits of this background work is that FeatureMap is now faster than ever: we’ve measured load times and request times reduced by over 40%. It is also a lot more stable and more resilient when something goes wrong in the network.

We’ve been constantly working away at improving FeatureMap and throughout the pandemic, we’ve seen the growth of working from home and a wider adoption of user story mapping as one of the best tools for collaborative product management. This has kept us motivated to bring the best out of FeatureMap and strengthened our resolve to make it better.

So, what has changed in FeatureMap 4.0?

Faster everything

FeatureMap boots faster, loads pages more quickly, and can save your changes instantly. Not only does it offer a more responsive user experience, it also improves the overall stability of the application. Plus, it means we can now deploy hotfixes whenever necessary without noticeable downtime.

New application domain name

We have decided to separate FeatureMap’s public website, which presents the application features, pricing and legal terms, from the application in which you can access your maps. Your maps now live under the domain name https://app.featuremap.co, which means the URLs of your maps and cards have changed.

But don’t worry: we’ve made sure all the old links keep working and simply redirect you to the new locations.

Calls to our API will still work with www.featuremap.co as the base domain name for several months. API users are encouraged to use the new app subdomain from now.

Usernames are gone + improved mentions in comments

Another decision we made was to remove all visible usernames from the application. We still use them internally, but we no longer want them to be the default way of referring to a FeatureMap user. Which means it won’t be possible to sign in to FeatureMap using a username anymore: we’ll ask for your email address instead.

This also means we had an opportunity to improve the way users could @mention people in card comments and make it a lot nicer and easier to use. Give it a try: just type @ in a comment, add a few letters to filter users by name or email, and choose the person you’d like to refer to.

Map Layers that are collapsed are remembered

Quality of life updates will be seen frequently as we receive feedback and suggestions.
Already we’ve released a mini addition (now officially on v4.0.1 at time of posting) that remembers the last active setting of your layers or groups.

Now when you collapse, and adjust the views, those layers/groups will remain collapsed when you return to the map or reload.

Layers: Testing and complete are collapsed and will be remembered upon reload. Group Version 0.2 Website is collapsed and will also be remembered.

Sign in with Microsoft or Google accounts

Passwords can be a pain. We get that. Why not just log in to FeatureMap using your existing Google or Microsoft account ?

Linux support

For those of you interested in using FeatureMap on-premises, you can now install and run the application on Linux servers and not just Windows.

Anything else? What’s next?

We made a lot more changes that are not directly visible right now. These will allow us to release some long-requested features in the near future. Here are some of the improvements we are already working on:

  • Custom tags for your cards
  • A more modern look for FeatureMap
  • Quicker actions on cards: copy-paste, move, or update several cards at once
  • Dedicated workspaces for teams
  • Organized dashboard

Please send feedback and get involved with our roadmap.

What features do you want to see?

Keep an eye out for our future announcements. And as always: Happy mapping!

Product Owner Skills: What Do We Need?

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It is essential that Product Owners in 2021 have a wide variety of skills. Soft skills (skills that are hard to measure) and hard skills (easily defined and specific skills).

Soft skills (such as communication, leadership, and creativity) and hard skills (like sales, data handling, and proficiency with development tools) both help create the best Product Owner. Gaining experience and knowledge in both skills is challenging and rewarding, but the soft skills are naturally harder to define and therefore harder to measure improvement.

Product Owners Boost your soft skills and enhance your collaboration, leadership and creativity with FeatureMap.

The role of a Product Owner is to lead, defines the work flow of the project, organize and prioritize the backlog of the team and streamline the project while maintaining the conceptual and technical integrity of the product. Heaps of hard skills, glued together with that all important management of individuals via soft skills.

A product owner can however help themselves with the use of Tools which complement and enhance those soft skills. User Story Mapping, and the use of creating a map and running a mapping session with the entire team, can really help boost and compliment your backlog management or project planning.

In LinkedIn’s ‘The Most In-Demand Hard and Soft Skills of 2020’, the top three soft skills are creativity, persuasion and collaboration. Three top skills that are required in Product Owners and Project Management.

With User Story Mapping and FeatureMap, you can give your creativity a boost as you create a map with ease, layout your product in easy organized cards, columns and utilizing the basic Agile design. Linking in immediately you can super up your collaboration as you bring your team members onto the board, and your entire broader team can fill in their own user story journeys, discussing and building a map together.

Seeing the bigger, larger, broader view of a project gives your decision-making and leadership a boost.

With the broader view, and bigger picture, you can give your persuasion and leadership that supported weight and sell your decisions to your team and stakeholders.

As a Digital Product Owner, you are at the helm of the product.

You will be the one responsible for ensuring the product is on track, and the product vision has been achieved.

You will be responsible for influencing cross-functional teams.

Why not give yourself a secret weapon?

Try FeatureMap

How to create a user story map in 7 steps

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User story mapping is an agile methodology with a focus on product design/development. It doesn’t stop there, but in this article we’ll focus on product design. Designing with user story mapping is one of the secret weapons to create a user-centered product. The product design process always begins with first understanding the problem and the user’s goals. The power of this, is the ability to spec out multiple users, mulitple goals and clearly display our entire process whilst following a natural, narrative flow of the users journey.

User Story Mapping can be narrowed down to organising user goals, activities, and user stories. This can help your product flow or backlog and create an visual backlog, that everyone understands.

Why is it important to create a User Story Map for your project?

  • Your customers need a simple way to confirm product goals.
  • Your teammates benefit from such a straightforward platform.
  • Teammates can get access to the entire scope and see and add valuable ideas.
  • Developers can see the entire specification for the product.

To sum up, user story maps are the visual aid to building shared understanding between project members.

Creating a user story map can take time, but you can follow a pretty clear and logical process, with a good efficient start you’ll be ahead in no-time. This could be a solo task, but to the absolute advantage of a user story map is to use it as a tool to have discussions with your wider team team.

 

What you’ll need: Grab your team, your VOIP of choice, boot up a brand new Map (Create from scratch) and sit back with a meeting blocked out for the team.

Do note, this is not a presentation but an involved group activity, so be mindful of voip etiquette.

 

Step 1: Frame the journey

Before you start mapping, you want to frame the exercise around a common goal. This could be your product vision or the goal of a specific feature you’re mapping out.

One of the simplest ways to do this is just to ask: What does our product do?

If this feels too big or gets too unwieldy, think about some constraints you can add to your user story mapping session:

  • What? – What problem are you trying to solve? What product do you want to build or what feature do you want to add?
  • Who? – Is there a specific user or user group you’re building for? Who are your potential customers?
  • Why? – Why build this for the user? What is the benefit to your team and company for building this feature or product? How will giving users this add value to the bottom line?

Talk it through and make sure everyone understands the vision and overarching goal of the user story mapping session.

Be aware, you may find such varied views from each other this may outline some sticking points from the get go!

 

Step 2: Build your story backbone

The backone of your map covers the entire journey described in high-level tasks or steps from start to finish. Don’t get too detailed, that comes at a later task. Go wide, not tall. Discover your goals and map your journey.

As an example, let’s say we’re building a product that helps someone buy a record track. At the highest level, the steps they take are:

  1. Sign up for an account
  2. Search for the track by genre/year/artists/album
  3. View/listen to the song track
  4. Enter payment information
  5. Buy track
  6. Download track
  7. Interact with social/stars/review of track.

Each feature or step can get more indepth later and expand out with sub headings, cards and individual descriptions.

Your product is probably a lot more complex. Here are few ways to help identify your backbone:

  • The expert details the journey: Ask one of the subject matter experts to walk through the problem step-by-step. How do they tackle this? What steps do they take and what tasks do they perform?
  • Everyone creates cards and inputs on the map: As you create cards on FeatureMap, get each familiar team member writing their own cards and detailing their journeys. Everyone can input the steps that need to be taken and add them to the map. Don’t worry about duplicates now, as this may highlight misunderstandings or merge tasks to a better project flow.
  • Brainstorm with your team to collect the most possible solutions and put all user stories under the related steps.

Once complete, think about the ideal user flow. The use case. Does the map fit and cover all steps for the journey?

What if you’re working with an existing backlog? If you have a backlog full of well-written user stories you can simply add them into your map. In some cases, this might even be the majority of your steps and you could utilise an API, or import features from JIRA or Trello.

 

Step 3: Identify and group your cards

As you look through the steps your user takes, you’ll start to notice some common groups, or activities that could be placed within groupings. In user story mapping, we call these activities.

Your activities (also known as user stories at this stage) are listed above the user steps (or epics) to make up your backbone.

As an example, lets return to our previous product of buying a record track. Here we can build out a step:

  • Search for a track by genre/year/artists/album

We can break this into individual cards of:

  • Search for a track
  • Search for an artist
  • Search for an album
  • Search within a genre
  • Search for a genre
  • Search tracks within a year, or a specific year.

You can see how these could all be individual tasks with a group of “Search for a track”. Here we can, with relative ease, start to identify user steps, user stories that all correlate to a user goal.

User Goal/Activity – Find a Track.
User Step/Epic – Search
User Story/Card – Search for an artist, then search for a track.

 

Step 4: Break large tasks into subtasks

It’s time to go a step deeper. The cards in your backbone are most likely too big to be tackled in a realistic single sprint. This step covers breaking down those cards and activities into smaller groupings and user stories.

Step 4 involves your team editing cards, splitting them into two, rewriting and reorganising them. Cards here could be reorganised and moved around the map. Placing cards into activities/sections/groupings will making it clearer for all involved promoting that shared understanding.

One key point of advice – Do Not Get Bogged Down!

FeatureMaps and User Story Maps are living, breathing things, cards get developed, edited, added to and when first mapping out the entire user story aim to cover it all at a higher level scope first.

Step 5: Fill in missing tasks.

This step has you expanding, checking for missing task, filling in the blanks.

Ask your teams if they are covered and user story is represented no the map.

One simple and effective test is to have someone walk through the scenario from a different user perspective. This is what is called utilising Personas. Act out the steps as your user and allow the team to highlight when missing steps/cards/goals are not on the map and have them add them.

Each department will see this differently, for example the graphics and UX design team may differ on presentation while the coders are thinking about stacks and the sales team are thinking about pain points and upselling.

If a team member states “Ah ha, this is missing or may cause problems…” then this stage is doing well.

Step 6: Prioritise your activities and cards.

Your Map and backbone is how your users move through your product. Each section at this high level are equally important, building blocks to the entire product/project.

Here you can easily see the whole picture and work with your team to find the best minimal viable product. This stage is ideal to figure out what has the highest priority, while allowing other sections to be put aside.. for now.

Now that you have the user map prioritised vertically, you can create horizontal “layers” that represent your MVP to Full release.

A good practice is to ensure that each layer should be creating value across each user and activity.

Step 7: Maintain your Map.

The last step covers using your living, breathing, evolving map.

Checking up your progress, see quickly the wider picture of your team.

Ensuring cards and tasks stay on track, assign deadlines to individual tasks and adjust work flow carefully.

In FeatureMap you can assign dates to tasks, cards or groups to keep track of progress.

You can assign cards to individual team members, and add progress status to each card, such as “todo, progress, done, etc”

You can expand and add timings or costings, or other custom metrics and utilise the aggregation tool which allows you to see the combined time within each sprint, grouping, or the larger map.

Audio Finder – A Fictitious Project about finding audio tracks and downloading them. Viewed as a User Story Mapping Board on FeatureMap.co

You can view the example map here, where we have enabled public sharing to allow anyone outside the team to view: https://www.featuremap.co/mp/aRV8c0/audio-finder-project

Maintaining a User Story Map will allow you to continue with an organised approach, power up your management and team communication.

If you want to see more guides, check out some other blog posts, or if you want to see another example – check out Movie Buddy Map.

Get started now for free right here.

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Story Mapping Can Help Your Team Understand – Remote Offices in 2021

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Shared Understanding - A buzzword to describe group knowledge

When working with a large organisation it is not uncommon for everyone to picture the product from different angles, resulting in an understanding of the project or product in different ways. Story Mapping can help your team understand, bring those meetings to the digital and allow your remote working team to gain that shared understanding.

When you have multiple smaller teams come together to create a product, each team can have different requirements. This can clog up development and in some instances waste time, building the same features or two different features due to a bad understanding of the spec. These teams could be in the same office, or spread across the world. The challenge and solution is the same.

A few years ago I was assisting in the development of a now-popular mobile app. The team of designers all had different ideas on the end goal and it wasn’t until we mapped the entire user story that this was realised.

Confused Team Mapping Out Individual Requirements

The managers wanted to see a CRM in the backend that would allow them to see the flow of products and users and to manage the support workers and content creators.

The content creators wanted to have a CRM in the backend that allowed them to edit, create and update articles and products.

The sales team wanted to have a map system that would allow users to find a product based on location.

Shared Understanding with a Shared Vision

When we put all three together we could see an conflict of understanding. Two different CRM systems and a product completely overlooked by the other teams, with overlapping cards.

Without using a FeatureMap Board, this error may have gone unnoticed for an unspecified amount of time.

Cut down your time and mismanagement, introduce a macro level understanding and make your job easier managing your team. If you are a team member, you can understand the entire project/product and figure exactly how best to utilise all talents and input.

Mapping your story helps you find holes in your thinking.

When we set out and built an entire map, it was clear that each team had a different idea. Once they were able to list each card across the map, teams merged ideas, worked on the initial idea and framed the entire product.

Once the ideas had been merged, expanded and realised, the team was able to expand their understanding to a shared understanding.

Shared MVP Achieved With Understanding

The team were then able to split up their design into a minimum viable product that successfully achieved the desired outcome.

Sadly, it was realised that months had been wasted on planning features of a project with no compatiblity with the rest of the team.

Fortunately, when creating their product on FeatureMap (even linking with remote team members across the world) they were able to hash out a new plan and deliever well within time.

Mapping your story helps with shared understanding.

When starting with FeatureMap, it doesn’t matter if you are mid project, or at the start of a new journey.

Mapping out the entire product, even at a high level macro level will help your entire team progress forward.

You can start with FeatureMap today for free, with an instant 2 week trial to access all the extra features such as aggregation, import, export, enhanced status cards and alike.

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Scrumban, Kanban, Scrum, Agile, You can do it all.

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Over the last 10 years (probably more) the boom of Agile methodology has continued to rise with the need to harness a high performing, high impacting workforce. Project nanagers, teams and companies have adapted its methodologies and the search and battle of Scrum Vs Kanban has become a well known and familiar comparison.

Scrum, and Kanban are two methodologies that come under the wide umbrella of Agile Methodology, both have benefits and drawbacks, but combining the pair has led to some success but still retains its overall pitfalls. Over the last year the move to remote working has become a necessity for many work forces.

Scrumban involves applying Kanban principles to a team’s Scrum framework. Scrumban removes some of the more rigid aspects of Scrum and leaves teams to develop their own adaptation which can give a huge varied experience.

So what do the two methodology bring?

Scrum

  • Fixed requirement.
  • Improves team involvement.
  • Allows to track project workflow.
  • Repeated work cycles.
  • Deadline.

Scrum is an Agile framework that is designed to focus on maximizing the team’s ability to deliver quickly, to respond to emerging requirements. Common practice is to explore and set a fixed requirement to tie in with the fixed deadline. The Scrum process requires the use of fixed-length development cycles called sprints, which usually last between 1-4 weeks.

Scrum came about in the late 1980s, as a commercial product, self described as “a new approach to commercial product development to increase speed and flexibility”.

Scrum teams are designed to be small, cross-functional, and self-organizing. Teams split work into small, shippable product increments, and sort the work by priority and relative effort. The product owner selects all work to be done in a sprint at one time, then the team spends each sprint completing the work.

How a typical Scrum board looks in FeatureMap.co

Scrum Board at FeatureMap
Using the basic features of FeatureMap as a Scrum Sprint Board.

Kanban

  • No overproduction of tasks.
  • Flexibility.
  • Limit Work in Progress (eliminate waste and people focus).

Kanban was introduced by Toyota in the 1940s, and was largely used in the manufacturing world as a visual workflow management methodology. Work items are represented by cards on a board, with rows that represent process steps. Boards are used by teams to manage the collective work of the team. They minimize chaos and promote focus by explicitly limiting how many items are in process at any given time, using a tool called WIP (work-in-process) limits.

Teams practicing Kanban measure lead time (average time from when work is requested to when it is finished) and optimize their processes to improve lead time, with the goal of achieving a continuous, predictable flow of value to their customers.

The downside of Kanban is how it is based around manufacturing, and as such has strict and inflexible method of change as it assumes a stable product flow.

How a board of Kanban looks in FeatureMap.co

Using the basic features of FeatureMap as a Kanban Production Board.

So why would you be interested in Scrumban?

Scrum + Kanban

Scrumban combines the structure of Scrum with the flow-based methods of Kanban. So what of Scrum is incorporated into the Scrumban method:

  • Iteration planning at regular intervals.
  • Decide work load in each sprint based on the complexity of the work and the length of the sprint
  • Extended Board
  • Prioritization on demand
  • Use “Next/Ready” column to help organise.
  • A fixed deadline helps identify and focus work flow.

Kanban adds visualization, process, and flow. These are the elements of Kanban that are used by Scrumban teams:

  • Pull items into Doing adapting to the teams capacity
  • Individual roles are flexible.
  • WIP limits: Limits on how many items are in the backlog and progress.
  • Short lead times – just-in-time in stead of batches.
  • Focus more on deadline adaptability to the WIP and MVP.
  • Clearer step transitions

In a Scrumban Board you can see the merger of both Scrum and Kanban headers:

Backlog (Queue)On the Deck (This Spring)Next (Ready)SpecifySpecifiedDoing (Development/Active)Pending Testing (Approval)Testing (QA)DeploymentDone
An example merge of the kanban and scrum headers to make the ideal scrumban.

Scrumban boards are taking the best bits of Kanban and Scrumban, but is this enough?

The FeatureMap solution

A Scrumban board can hit some of your goals, and if you are looking and wanting more, FeatureMap offers a hybrid solution of Kanban, Scrum, and User Story Mapping. The tool can hit all the marks and is entirely flexible. In fact in some scenarios so flexible it can be daunting to the unprepared how best to utilise this powerful tool.

Scrumban is useful when it is difficult to predict the amount of work. It is useful with combining flexibility, adaptability and monitoring tools of Scrum, and a Kanban board.

FeatureMap adds that extra tool, how to map the entire product with your team, online and with tools and access to Kanban, Scrum, Scrumban or your own hybrid method.

You can combine the best of both worlds, with a scrum board and carefully not mixing the cards, but at the same time using layers to retain a sense of roadmap, listing prioirites. An enhanced scrumban board with more dimensions.

Want a card to have tasks? – Done
Want a card to be assigned to an individual to track? – Done
Want to have priorities, colours and custom status tracking on all cards? – Done
Want to assign an entire row, column or grouping to an individual to team? – Done
Want to change the entire map on the fly for a better solution? – Done
Want an aggregation feature to show pricing, timing or estimations on cards below and groupings above? – Done
Integration? On-Premise? REST API? – Done

FeatureMap is not limited to a scrum, or column only approach. It is not limited to a kanban outline. It was originally designed by engineers for their own products. It later took off and became its own self sustaining application based on Jeff Patton’s User Story Mapping methodology. Taking the persona of the target individual, audience, market, requirement and building the demand of a project/map/product around that.

But lets keep to the Scrumban design and restrict ourselves to the standard flow.

FeatureMap utilising the hybrid approach of Scrumban, Kanban and Scrum

On this board we have split the flow of the transition from left to right into 4 main columns.

Within each column:

First the backlog, set tasks that are known or in discussion, set here and at a high level, placed in a loose month set. The queue of tasks to be arranged.

Secondly the Development column is split into 4 different states – blocked, progress, pending and confirmed. These represent the flow of coding, or manufacturing. You can see in these cards two icons of myself, a little face which represents the card being assigned to me, so I receive notifications of comments, checklists, dates and status updates.

Third, the QA section is simply split to “To review” and “Verified”, so tasks can flow from developed, to quality assurance. and ready to be reviewed. In the screenshot above, you can see one card highlighted in yellow. With FeatureMap any card can be highlighted a variety of colours, easy to draw attention or to be set for a predetermined meanings.

Fourth and finally, the last section lists “Delivered” an area for final review from the project lead, to accept and sign off completion.

As well as the main “June” horizontal layer, we can see multiple layers of dates, June, July, and “Later” which can also be adjusted on the fly by various teams to move cards up and down, dynamically with their expected

FeatureMap can be utilised as a tool for more than User Story Mapping. It can be a tool for bringing your project and tool under control, and with an advantage.

FeatureMap offers multiple solutions, but for this case. It’s the perfect Scrumban solution.

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Story Mapping in 2021: A Reliable Agile Methodology

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Managing a project can be approached in a multitude of ways, and in 2021, with remote working and offices on the rise. User Story Mapping has rapidly stood out amongst the many agile methods. In one sentence, it can be easily explained as ordering a project (or product) into tasks and organising by priority and sophistication.

Let’s start with a brand new project, or we can take an existing project backlog. When it comes to backlogs it can be overwhelming, at times difficult to grasp, or what you should prioritise. At times projects are entirely sidetracked by mismanagement of priorities but user story mapping can resolve this.

Story Mapping can be utilised to reduce the backlog, refocus the project and remind the entire team of the end goal.

When designing a Story Map you must look at the bigger picture. It is often sensible to set aside a period of time (hours or days) to effectively cover exploring your vision.

You will need to set out the goals of the entire product, the ideals, the dreams, think big. To best utilise Story Mapping is the big picture, not just a sprint. Do not fall into the trap of a niche narrow sprint at this stage.

First write out the user stories by setting out functions.

Step 1 — Functions and user stories set out in a grid.

Horizontally, set out the title and set the user story under each function.
Vertically, set out the main stories or issues related to each other.

At this stage you can then prioritise importance from left to right, and from up to down. This creates a format of the top left card, being the most important.

Slicing the list.

Once the stories are organised into groups and themes. You can start with slicing the list into sprints of what is the Minimum Viable Spec, or as Jeff Patton puts it — “The minimum viable product in the smallest product releases that successfully achieves its desired outcomes”.

Step 2 — You can see the sprints have seperated, clearly, what functions are required in each layer.

You can set sprints into what you need to achieve. The trick of utilising story mapping is by setting out the entire dream product, then breaking your product/project into sections of achievable, working, and required sprints.

Next Steps.

Do remember, the story map is not a static beast, it can be adjusted, amended with feedback, changed and adapted to suit the needs of each sprint.

With multiple team members working on it, as a team, you can start to see the end goal. The ideal product starts to form and when working as a group you will be able to clearly define what each task, and part of the project needs.

  • Set status of a card
  • You can set time estimations
  • Set importance of cards
  • Use colours to set a custom identifier, such as challenge or complexity.
  • Use extra columns and set sections

The use of a story map will grow with each iteration, and with each demand.

Step 3 — Expanded map with colours, rags, and time estimations.

One thing is to ensure you are always planning the entire project, clearing backlog and not focusing on individual sprints.

If you want to see the tool we used for the images, check out FeatureMap.co

If you want to dig deeper into User Story Mapping, check out the how-tos Tutorials.